Effective July 19, 2026
Pacific Family Law Firm limits website data collection to basic browsing analytics and information that a visitor chooses to provide. This policy applies to pacific-flf.com and its contact forms.
Information we collect
We collect two general kinds of information:
- Browsing and analytics information, such as pages viewed, approximate location derived from an internet address, browser and device type, referring page, and general interaction trends.
- Information you choose to send through the verified intake, email, telephone call, or other direct communication. This may include names, contact details, dates of birth, marriage and separation dates, information about children and employment, existing orders, court dates, and the description you provide.
What we do not collect or sell
The firm does not sell personal information. It does not use intake information for targeted advertising or unrelated marketing. The public intake does not ask for payment-card, Social Security, financial-account, or document-upload information.
Please do not submit account numbers, Social Security numbers, government identification numbers, or sensitive documents through the public intake.
How information is used
- To respond to an inquiry and determine whether the firm may be able to help.
- To check for conflicts of interest and manage the intake process.
- To show Microsoft 365 calendar availability, reserve the selected consultation time, and send requested verification, confirmation, and reminder messages.
- To maintain the security, reliability, and performance of the website.
- To understand aggregate browsing trends and improve public information on the site.
- To comply with legal, ethical, recordkeeping, and professional obligations.
Prospective-client confidentiality
Sending an inquiry does not by itself create an attorney-client relationship. Even when the firm does not accept a matter, Oregon Rule of Professional Conduct 1.18 restricts a lawyer from using or revealing information learned from a prospective client, subject to the exceptions incorporated by that rule.
The firm handles a genuine request for legal advice as a confidential prospective-client communication to the extent required by Oregon law. Oregon Evidence Code Rule 503 may protect a confidential communication made for the purpose of obtaining professional legal services. Whether a particular communication is privileged depends on the facts and the law. Please send only the information reasonably needed for an initial conflict check and response.
Service providers and disclosures
The firm uses Microsoft Azure for website hosting, storage, branded email, and transactional text delivery; Microsoft 365 for consultation availability and calendar events; and Cloudflare Turnstile for automated-abuse prevention. These providers may process contact, appointment, device, network, and security information only as needed to provide those services or as permitted by law. Telecommunications carriers also process SMS routing and opt-out signals.
The firm may disclose information when authorized by the person who provided it, when reasonably necessary to respond to the inquiry, when required by law or court order, or when otherwise permitted by the Oregon Rules of Professional Conduct. The firm does not disclose prospective-client information merely because another person asks for it.
Appointment text messages
If you provide a mobile number and affirmatively consent, the firm sends only transactional verification codes, appointment confirmations, and reminders. Message frequency varies and message and data rates may apply. Consent is not a condition of legal services. Reply STOP to opt out or call (971) 277-3822 for help. Opting out can prevent delivery of verification or reminder texts required by the online scheduling flow.
The SMS sender is automated and is not monitored for replies other than carrier-supported keywords. Do not send confidential information by text.
Retention and security
Aggregate analytics may be retained to evaluate long-term browsing trends. Contact submissions are retained only as long as reasonably necessary for intake, conflict checking, recordkeeping, security, and applicable legal or professional obligations. Routine technical logs may be kept for a limited period to secure and operate the site.
The firm uses reasonable administrative and technical safeguards. No internet transmission or storage system can be guaranteed to be completely secure, so urgent or especially sensitive information should be discussed by telephone or through a secure method arranged with the firm.
Privacy requests and questions
You may ask what contact information the firm holds about you, request a correction, or ask the firm to delete it. Some information may need to be retained for conflict checks, legal claims, security, or professional obligations. Use the website contact form or call (971) 277-3822.
The Oregon Consumer Privacy Act applies only when statutory processing thresholds are met. Whether or not a particular statutory right applies, the firm will review a reasonable privacy request and respond appropriately.
Changes to this policy
The firm may update this policy when its website practices or legal obligations change. The effective date above identifies the current version.